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Support Area: Anonymous FTP

Control Center icon:

Control Center Category: Advanced Tools

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What is Anonymous FTP?
Anonymous FTP access enables visitors to download or upload files to your web site as if you were running your own FTP server. The Anonymous FTP area is completely separate and apart from your web site files and folders. It does not require a login and therefore enabling this tool will allow anyone to connect and upload content to your site (in the special folder).

It is sometimes used to place files for public download via FTP rather than linked from the website, but this has become less common as web sites have evolved.

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How do I install Anonymous FTP?
The Anonymous FTP tool is not included in the SimplePlan. You will first need to add this tool using the "Add Package" tool in your Control Center.

The fee for Anonymous FTP is $2 per month.

Once you have purchased the Anonymous FTP option, an icon will appear in your Control Center labeled "AnonFTP".
When you first access this icon you will see this message:

"Anonymous FTP has not been installed for your domain. To install Anonymous FTP, please click: Install AnonFTP"

Once you select this option, the system replies with:

"Install AnonFTP Operation submitted to the server for processing The operation will be completed within the next 10 minutes "

Once the server has completed the processing, the special folders will be created with the root named $domain-anonftp (where $domain is your domain name without the www or .com) Anonymous FTP will then be enabled. See below for how users can upload and download.

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How can I remove Anonymous FTP from my domain?
Once installed, when you click on 'AnonFTP' the screen will display:

"Anonymous FTP is currently avaliable. If you would like to remove Anonymous FTP, please click: Remove AnonFTP"

After clicking remove you will see this message:

"Remove AnonFTP Operation submitted to the server for processing The operation will be completed within the next 10 minutes"

Once the server completes processing the request, the special folders and any content stored in them will be removed from your account, and your domain will no longer accept FTP logins without credentials (userid and password).

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Are there any restrictions on using the Anonymous FTP site?
If you choose to allow uploads to your FTP site, you still bear responsibility for the content posted to your account, even by others. For example, if someone were to post material to your domain which is in violation of our Terms (i.e. pornogrpahy, copyrighted material, etc.) your account could be suspended or terminated.

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How is Anonymous FTP activity tracked?
All FTP data transfer is counted against your monthly bandwidth allotment. Also, all files within the FTP area count against the disk storage allotment. Keep this in mind when deciding whether Anonymous FTP is right for your situation.

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How do people connect to my FTP site?
Visitors wishing to access your site via FTP need to use your domain name as the FTP hostname, a username of 'anonymous' and password 'guest'. When people connect to your FTP site, they will see the following directories: /bin/, /dev/, /etc/, /incoming/, /lib/, and /pub/. "/pub/" is where you should put the files you want to make available for public download. "/incoming/" is the folder for your users to upload files into - this is the only folder in your FTP site that can be written to by anonymous users.

To access the anonymous FTP site from a browser, use the following address: ftp://yourdomain.com/pub/

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