Support Area: Account Management

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Control Center Category: Account Tools


What is it?
The Account Management Tool shows you valuable information about your hosting account, and lets you make some changes.

For example, it shows your username, the hostname of the server you are on, your plan quotas, path information, next bill date, and lots more.

What Can I Do With It?
You can get information you may need for accounting purposes, path information for scripts, change your personal and billing information, and set alarms so you can be notified if you are nearing your disk or bandwidth quotas.

How Do I Do That?
In the first screen you arrive at you will see the account information you might need. At the bottom of this page are 2 links: "Edit Personal Information" and "Edit Billing Information and Off Network E-mail Address"

Edit Personal Information
In this screen you can change your name, address, and billing party information. This can be useful if you have moved, changed your phone number, or even transferred responsibility for your domain to another party.

Edit Billing Information and Off Network E-mail Address
In this screen you can change your credit card information and your second (off-site) email address listed with us. This is handy when your credit card expires or you wish to place a different card on file for future billings than the one you signed up with.

NOTE: unless you have your own SSL certificate for your domain, the update payment screen will NOT be encrypted and therefore will not allow you entry! If you need to update your credit card information and do not have your own SSL certificate, go to https://www.5dollarhosting.com/payments.htm to make the changes. Despite the wording, you do not have to obtain an SSL certificate to update your credit card.

Why an "off-network" email address?
First, by "off-network" we mean an email address that is not at your domain. This way, if there is a problem with the server, network, or even just your account we can still communicate with you. This is also useful if you want another party to be carbon-copied on correspondence from us.

Setting Quota Alarms
In the first screen of the Account Management tool, at the bottom, is an area where you can program your account to alert you when bandwidth or disk usage exceeds an amount you decide. Remember, for bandwidth the number is in Megabytes, so if you want to know when you have exceeded 4 GB of monthly bandwidth, the number you would use in the alarm setting screen would be 4000 (4000 MB = 4 GB). See below for screen shot.


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